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Can I split Jira Cloud into separate instances within one company / domain?

We use Jira here, we love it. There's one isolated team (my team) that would like to buy plugins and customize Jira with terrific fancy complexity. There's another much more important team here that doesn't want any of that. I'd like to separate Jira instances so that I can operate independently and so that my plugin cost isn't multiplied across all the users who have no need for it.

Is this possible?


1 answer

0 votes
Davin Studer Community Leader May 22, 2018

You would need multiple Jira instances to do what you are wanting.

Thanks David. What I'm asking is: Is it possible to have multiple cloud instances within one company where we all have the same email address domain? Perhaps it's a dumb question and it's easily possible. That would be great. :)

You may use same Atlassian id (email) with multiple instances of Jira cloud

Davin Studer Community Leader May 23, 2018

Yep, what @Andrey Dekhtyar _Rozdoum_ said. One email address can have access to multiple Jira/Confluence cloud instances.

Hi Davin, please can you point me at some instructions on how to do this? I can't see any option in my web UI.

Best regards


Davin Studer Community Leader Feb 10, 2021

What this entails in opening up a second Confluence/Jira cloud instance. That mean you would be paying for multiple instances. It is just a matter of walking through the process of creating a new instance ... you can't do it from within your current instance. You would go to and sign up for a second  instance. However, within one company two have multiple instances seems like a waste of money as you would be paying for both. I would lean toward multiple spaces/projects in your instance that are locked down permission wise as opposed to opening up another instance. Maybe there are good reasons to have two separate environments and I'm just not aware of what they are.

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