Can I remove None as a radio button option in a custom field?

[Phil Bustin]

I have a custom radio button field with two options, but in a transition, None also appears.  Am I stuck with this, or can I remove None or use a different field type?

[John Funk · Accepted solution]

Hi Phil,

Make the field mandatory and the None option will disappear.

[Phil Bustin]

Please see my reply to Coley's answer: Where is Required set, please?

[John Funk]

In Field Configuration 

[Chinmay Giri]

It works, Thank you! :)

[mb]

Hi @John Funk I followed your advice, but my problem is that my automations that are supposed to transition issues are failing now. So I had to make the field optional again.

Do you have any idea why the transitioning is failing due to the required field, even though I have set a default value? It seems like a bug to me.

"Transition issue
Error transitioning issues
KEY-1993 (FIELD is required. (customfield_10147))"

[John Funk]

Hi @mb You can put in a log action prior to the transition to log the 10147 field to see what value is in it. You might have a default value for it, but existing issues probably have a null value in that field. Make sure you have a value in the field for all existing issues. 

[Kristopher Perez · Accepted solution]

The clarity you are looking for is with understanding the "Field Configuration Scheme" and "Field Configuration"

Field Configuration Scheme:

This is associated to your project(s) and maps a 'Field Configuration' to an 'Issue Type' for your project(s)

Field Configuration:

This determines the settings applied to every custom field including:

• Custom field description
• Search method
• Whether a field is perpetually hidden
• Whether a field is Mandatory

You have to be careful about making this Field mandatory because you need to make sure that it is applied only to the Project(s) and Issue Type(s) you want applied.

Hopefully this helps.

Kris

[Phil Bustin]

It sounds logical, but I don't understand how to trace my field back to a Field Configuration Scheme and set it to Mandatory.  The field is in fact only used in the two issue types I need it to be, and I think it won't appear anywhere else.

[Phil Bustin]

I created a new Field Configuration, and in it, set my field to Mandatory, and reloaded my issue page.  However, in my transitions, the field still shows option None.

[Kristopher Perez]

Did you associate the Field Configuration with the Field Configuration Scheme used by your project?

Share a few pictures:

• The Custom Field Context
• The Field Configuration
• The Field Configuration Scheme
• Your Projects Summary Settings scrolled down to the Field Configuration Scheme
• the screen where you see none 

[Phil Bustin]

I can't find the field configuration scheme.  I only found 'Field Configuration' in the project summary.

Screen scheme

Field configuration (Note: the issue type symbols are the correct ones.)

Field context (Note: issue types are highlighted out of view)

Project summary field configuration (Note: There is no field configuration scheme entry.)

Request Dev Tasks screen with None displayed for Software Move Type field

[Phil Bustin]

I just now created a new field configuration scheme, and added to it a field configuration I had created before, that makes the Software Move Type field Required.  There still is no Field configuration scheme appearing in project Summary, and the transition screen still shows None.

Field configuration

Field configuration scheme

[Coley Anderson · Accepted solution]

Hi Phil! This one goes over your question and the answers are great there, no use in recreating the wheel :)

https://community.atlassian.com/t5/Jira-questions/Radio-Buttons-custom-field-field-option/qaq-p/138006

[Phil Bustin]

But...Set it as Required ('Mandatory') where?  I don't see that configuration in the Configuration dialog box.

[Marcin Pelzner]

Anyone knows a solution that would apply only to transition screen and not creation screen?