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Can I make Jira Cloud send notification emails for comment edits?

Is there a setting for this?

If someone edits a comment, I want emails to go to sensible users about the change. Just like an edit to Description or Summary would.

If not, is there a Jira issue for adding this as a feature in the Jira Cloud Atlassian Jira instance?

3 answers

This strikes me as something that Jira Cloud should offer as a built-in setting. Is there a Jira issue for it so I can go vote for it?

Jack Brickey Community Leader May 06, 2022

It is built in for CMP. I am unsure about TMP. I would need to test it out. 

Hi Eirens,

you can do it using Automation.

TRIGGER --> Issue comment edited

ACTION --> Send Email

Screenshot 2022-05-04 at 22.47.54.png

Hope it helps. Reach out with any questions.

Best,
Alberto

Jack Brickey Community Leader May 04, 2022

But why use Automation? 

Hey, @Alberto Salvante I try to use your method, but I stuck with email body. I want to add something like {{previous.comment} -> {{last.comment}} to mention edits but everything I did not working for me.

I use this

{{#comment}}
Comment edited by {{author.displayName}} at: {{updated.format("dd/MM/yyyy")}}
New comment: {{body}}
{{/}}

as email body but it don't show me previous comment (before editing)

0 votes
Jack Brickey Community Leader May 04, 2022

In CMP projects, yes there is a notification option for Comment edited as well as deleted.

project settings > notifications

What is a Jira CMP project?

Jack Brickey Community Leader May 06, 2022

Company Managed Projects vs Team Managed Project. You can find out which project you are using by looking in the bottom left-hand corner.

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