Can I increment the Jira issue number for future tickets, as a cloud user?

Janet Lunde February 23, 2016

By evil coincidence, our JIRA ticket numbers and github Pull Request numbers are almost in sync. This causes a confusion. The latest ticket number in the project is 1797. I'd like to add 1000, so our next ticket is 2798, and so on. As a cloud user, I'm guessing we don't have our own database – is there any way to do this?

NOTE: We have integrated github and Jira, so the JIRA ticket is linked to the PR, but we still manage to get confused.

1 answer

1 vote
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 23, 2016

Not with SQL, directly (although you could ask Atlassian support)

An easier trick might be to import 1000 issues from CSV and then use a script to delete them via REST

Robert Massaioli _Atlassian_
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 23, 2016

Yep. The "do by creating and deleting 1000" issues approach is going to be the easiest way. smile

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