It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Can I delete a component used in 2019 closed tickets w/o the component being removed from the ticket

I have a list of components used in our JIRA tickets for 2019.

I need to have a completely new list of components for our 2020 JIRA tickets.

I want to remove the 2019 components from the component list so that the drop-down only shows the new 2020 components, but I don't want the 2019 components to be removed from all of my closed 2019 tickets (since they've been deleted).

If I delete a component, will that component be removed from my closed tickets? Or will it simply be removed from the list of available components?

I'd really appreciate any help that anyone can provide.

Thank you!

1 answer

Hi @Ambrose, Jodi 

 

   If you remove a component the tickets will be updated and it will remove component from old tickets. If you are not going to use the 2019 old components you can Archive them. Here is the Atlassian KB on Archiving components https://confluence.atlassian.com/adminjiraserver/archiving-a-component-968669976.html 

 

Thanks,

Ravi

Ravi... thank you so much! That is fantastic news! I really appreciate the help. :)

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you