Can I create rules based on issue types in JIRA?

467_SHRUTIKA SHELKE May 17, 2023

I want to create rules based on issue type in order to segregate them into different boards. for e.g. stories will be reflected in one kanban board
bugs will be visible in another board.

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Alex Koxaras _Relational_
Community Leader
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May 17, 2023

Hi @467_SHRUTIKA SHELKE 

You don't need to create automation rules for this. I assume that you are working on CMP. This means that every kanban board is created based on a filter. The only thing you've got to do is to create separate JQL filter which will reflect your business requirements. E.g.:

  • project =project_name and issuetype = bug
  • project =project_name and issuetype = story

Now head over to one of your boards:

  • Click ellipsis menu > Board settings
  • General > Click edit filter query
  • Change your query to e.g. the first one
  • Click save
  • Go back to your board > board settings
  • Columns > Adjust any status to be reflected properly on the kanban
  • Check your board that everything looks good
  • Repeat the process for the next issue type

Let me know if you got this!

467_SHRUTIKA SHELKE May 17, 2023

Hi @Alex Koxaras _Relational_
This solves my doubt.
Thank you for your prompt reply!

Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 17, 2023

@467_SHRUTIKA SHELKE kindly mark my answer as accepted, in order to help others with similar questions. Much appreaciated!

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