Can I create a copy of Jira Software Cloud instance for testing?

I currently have two test projects within our production instance for testing. It would be better if I could create a test instance with our current configurations for testing. Is this possible for cloud-based products?

2 answers

0 vote

The best you can do is take a backup of the existing Cloud system, buy a new one (the $10 pm will usually be enough for most testing) and import your data into the new one.

Thanks for the prompt answer, Nic. I suspected this would be the approach, but wanted to see if I had overlooked anything.

Your instincts and search abilities are spot-on, you have not overlooked anything as a tester or admin.

As a developer, the SDK does let you fire up something resembling a test Cloud system, but it is purely for testing Connect add-ons and really has nothing to do with checking configurations for Cloud.

I have been attempting to import the backup and have been getting the following error. I assumed as I was exporting from one cloud instance into another, there would be no configuration needed. Any help appreciated. I have attempted with and without attachments and avatars.

 

Import error
There was an error importing file jira_export_20170428_105656.zip: "There was an error parsing the entities.xml file: An invalid XML character (Unicode: 0x10) was found in the value of attribute "body" and element is "Action".". Please try again or choose a different file.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

164 views 1 17
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you