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Can I classify/group issues indirectly based on assignee?

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Evgeni Nikolov
Evgeni Nikolov
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Apr 20, 2023

Dear community, 

We have a project in which the assignees are from different groups. For example "System Integrator Functional", "System Integrator Technical", "Customer Functional", "Customer Technical". 

We need to create a filters for the issues based on the group to which the assignee belongs. For example "Overdue issues of System Integrator Technical group". 

The obvious and cumbersome solution would be to create a custom field that holds the group. The challenge is when the assignee is changed and the new one belongs to a different group, then you need not to forget to change the value of the custom field.

I tried to use User properties, but unfortunately they are not exposed in JQL.

Any other idea?

Regards, 

Evgeni

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Trudy Claspill
Trudy Claspill
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Apr 20, 2023

Hello @Evgeni Nikolov 

Welcome to the Atlassian community!

You can use the membersOf function to search for issues where the Assignee is a member of a particular User Group.

https://support.atlassian.com/jira-software-cloud/docs/advanced-search-reference-jql-functions/#Advancedsearchingfunctionsreference-membersOfmembersOf--

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Evgeni Nikolov
Evgeni Nikolov
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Apr 21, 2023

Thx @Trudy Claspill , this helps!

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