When responding to a ticket submitted by a customer it sends the name of the person responding as the vanity name in the email and the regular email address associated with the jira ticket. I only want "Customer Support" or something similar to show up and not a specific name of a user.
Hi Atlassian community, A few months ago, we offered a sneak peak of the new hierarchy view on the roadmap. Thank you for all the feedback (and excitement) and for helping us shape the direction of...
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