Can 'Custom Fields' be grouped together on the 'Create Issue' Form?

[Erica Fernandez]

Currently creating multiple 'Custom Fields' (questions) within JIRA for the Development Team(s) to fill out (answer) when working on a request.

I understand that within the 'Create Issue' Form, there are three main sections:

1. Description fields

2. Context fields

3. Hidden fields

Is there a way to create another "section" (i.e., a fourth category) that will be visible on the 'Create Issue' Form?

If not, and I'm essentially limited to the Description fields section and the Context fields section, then is there a way to group / bundle multiple 'Custom Fields' (questions) together within these sections?  For example, I would like to group / bundle 'Custom Fields' that are specifically related to Deployments, then another group / bundle of 'Custom Fields' that are specific to another topic.  The grouping / bundling within the 'Create Issue' Form is to make the form cleaner and easier for a user to read and understand the request, along with who / what team is asking for what information, etc.

[Trudy Claspill · Accepted solution]

Hello @Erica Fernandez 

What is your hosting type for Jira? Are you working with Jira Cloud or Jira Server/Data Center?

If you are working in Jira Cloud, are you working with a Company Managed or a Team Managed project?

Are you work a Software, Service, or Business/Work Management project?

[Erica Fernandez]

Hi @Trudy Claspill

Answers posted below:

1. What is your hosting type for Jira? Are you working with Jira Cloud or Jira Server/Data Center? Jira Cloud
2. If you are working in Jira Cloud, are you working with a Company Managed or a Team Managed project? Company Managed Project
3. Are you work a Software, Service, or Business/Work Management project? Software

[Trudy Claspill]

The dialog for creating an issue in a Company Managed project is based on a Screen that you create elsewhere and associate to the Create operation.

When you look at Project Settings and then select Summary you will see all the schemes associated to the Company Managed project. If you look in the Screens section you will see that it shows the name of a Scheme (an Issue Type Screen Scheme). Below that is listed the Screen Schemes that comprise the Issue Type Screen Scheme.

A Screen Scheme associates a Screen to an issue operation (i.e. Create, Edit, View)

An Issue Type Screen Scheme associates Screen Schemes to Issue Types, which tells Jira which Screen to display during a specified issue operation for an issue type.

In a Screen you can add Tabs, and assign fields to the tabs.

The fields will appear on those tabs when you are executing the associated operation; i.e. viewing the issue

i.e. Creating the issue

Here is a page from the documentation that talks about issue type screen schemes and has links to the other documentation pages about screen schemes and screens.

https://support.atlassian.com/jira-cloud-administration/docs/manage-issue-type-screens/

[Erica Fernandez]

Thank you!!