CSV not updating Assets

Benjamin Leidner
Contributor
June 15, 2024

Hello all.  Hoping someone can help me.  I imported objects from a CSV, including an integer attribute named "Purchase_Approval_Limit"

Now, I've updated that attribute on all objects in the CSV and do another import but the values aren't changing.  No errors, no duplicates, just no updates (log shows Updated Objects = 0)

In my schema, the label is "Name" and I have Name ticked in the box as the identifier in the data source field in the import attributes mapping.  What am I doing wrong?

Thanks!

Import attribute mapping.png

1 answer

0 votes
Julia R_
Contributor
October 1, 2024

Hello @Benjamin Leidner 

Have you found your solution?

I had this issue a couple times and then tried editing the import structure, deleting the existing file that is connected to the import and reconnecting it. This does not require Editing the mapping or Editing the attributes mapping either (Yay!). This worked for me.

Not having found any other solution, perhaps this is how it is supposed to work? I would expect that, sooner or later (hopefully sooner!), Atlassian will change the program so as to not have to delete the file and reconnect.

Cheers!

JSM Assets csv import edit.jpg

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