Jira 6.0.7
Trying to import data with the CSV Importer and after I select the file it uploads and then it shows the progress of uploading it, seems to succeed uploading, and then fails with
Hi
It looks like JIRA is silently running out of memory while trying to parse this file. I've got two ideas which might help in your case.
1. Try to restart JIRA with higher Heap size
2. Split the file to smaller batches and try to import them independently
Please let me know if any of these tips have helped you. I will make sure that JIRA will show appropiate message when such situation occurs.
Cheers, Przemek
Thanks. We did get it working with smaller file sets. Be nice if it actually gave an out-of-memory error in the logs. Spent a long time just looking at the data as we thought maybe something was wrong with that.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.