Trying to import data with the CSV Importer and after I select the file it uploads and then it shows the progress of uploading it, seems to succeed uploading, and then fails with
It looks like JIRA is silently running out of memory while trying to parse this file. I've got two ideas which might help in your case.
1. Try to restart JIRA with higher Heap size
2. Split the file to smaller batches and try to import them independently
Please let me know if any of these tips have helped you. I will make sure that JIRA will show appropiate message when such situation occurs.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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