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CSV Exporter with Worklog Data (work logger information is diverse)

YY Brother
Community Champion
April 18, 2023

Hi

 

I export the worklog data from a JSW project (Cloud instance) and found the possible work loggers are:

  • user account id: a6a006a92a7baxxxxx
  • ug:0ea34210-8d38-423b-a2d4xxxx
  • emial pre-fix
  • external.UserName

 

Anyone help explain why there're 4 formats of this value?

 

In addition, I found the worklog date is the worklog created date, but not the start date users specify when logging their log/time. Is it the same value for Server/Data Center? 

 

Thanks,

YY

1 answer

0 votes
Aron Gombas _Midori_
Community Champion
April 19, 2023

Are you using Tempo or the built-in worklog features?

YY Brother
Community Champion
April 20, 2023

Hi Aron,

 

I don't use any apps/add-ons. I'm using the native/built-in features with exporting all the fields of the searched issues.

Aron Gombas _Midori_
Community Champion
April 21, 2023

It seems that the built-in export feature exports user IDs for some reason. I known that Atlassian changes the format of IDs time to time, but the role of an ID is to be a unique identifier, it is not necessarily "displayable".

If I were you, I'd try our Better Excel Exporter app which exports the user display names:

jira-issues-selected-fields-with-repeating-worklogs.png

YY Brother
Community Champion
April 21, 2023

It seems great. However, we don't have that addon~

Like Ash likes this
Ash
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November 16, 2023

You shouldn't have to pay for an add-on to get a basic function like exporting time data.... someone told me that with the on-prem system you can get it from the database directly with sql.

Aron Gombas _Midori_
Community Champion
November 17, 2023

On cloud, you don't have access to the database, so you can't run queries. You can work with the Jira Cloud REST API to solve a use case like this -- if you are ready to write code.

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