Burndown chart starts from the wrong number

Chris Nokes October 16, 2016

Hi, My Current Sprint Burndown chart starts from the wrong number entirely!

I have a total of 124 points in my sprint when I clicked START SPRINT but when I look at the burndown chart it Shows that the sprint started at around 100 point (grey line). This means my my actual workline (in red) shows that I am already well behind when in fact I should be ahead!

Why is this so vastly wrong? 


Start Sprint containing tickets worth 124 points

Close 1 ticket worth 8 points and set a 13 point ticket to 'In Progress'

Check the Burndown chart for Active Sprint, it shows grey line starts at 100 and the redline well above that, how can this be????

3 answers

2 votes
Tarun Sapra
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October 16, 2016

It could be that you have some story points on the sub-tasks, as sub-tasks story points aren't displayed in the charts

Chris Nokes October 16, 2016

Nope, only Stories have Story-Points. Thanks for the suggestion though.

0 votes
Ryan McLaughlin March 9, 2021

I am also having this problem. It seems like it is only counting point that carried over from the previous sprint and anything new gets added after the sprint starts.Screen Shot 2021-03-09 at 8.27.18 AM.png

Ryan McLaughlin March 9, 2021

It is also causing problems in the velocity chartScreen Shot 2021-03-09 at 8.30.44 AM.png

Ryan McLaughlin March 9, 2021

I just had an epiphany. I think I know why this is happening. I am backdating the start of the sprint and Jira is grabbing all the changes I made during that time and including them in the sprint. The only reason I backdate (usually by about 5 minutes) is because it takes me a few minutes from the end of one sprint to starting the next to get everything arranged. I want the sprints to end at the same time 8:00am but when I choose 2 weeks it says it will end at 8:05. So I set the start time to 8:00am not thinking that jira will grab the last 5 minutes of rearranging tickets and include that in the sprint. 

My opinion, no matter what I set the start time to for the sprint. Anything that was done before I clicked the start button should not be included in the sprint.

0 votes
Chris Nokes October 17, 2016

I can still see no reason at all for this. It just seems to be summing the Points wrongly. On the backlog view it clearly says 'Total 124' but the burn-down clearly starts running down from 101. Whereas the red line starts from where ti should start from at around mid-120's.

This just looks like a JIRA Bug to me.

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