Bulk notification only for assignees individual issues

Gennaro Emanuele Rea March 23, 2021

Hello all, 

Goal: reduce the amount of email notification each assignee receives.

Using: Custom automation rules in a software project

What I have tried to do: 

- I created an automation rule that processes in bulk on a daily schedule issues that are in status 'Open', by checking the related checkbox in a Scheduled Trigger. 

- Customized the email body to provide the list of issue, and set 'Assignee' as the receiver.

Problem: all team members receive one email with all the issues in the Project. 

Desired result: I would want each assignee to receive only the issues assigned to him/her in the list.

Any idea how could I achieve the desired result? Many thanks in advance.  

 

Current rule:

Backlog report rule.PNG

1 answer

0 votes
John
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 29, 2021

Hi @Gennaro Emanuele Rea 

I don't think there is an easy way to do this. You would need to create the rule for each member of your team, hardcoding the user in to the scheduled bulk action (assignee in abcd).

- John

Gennaro Emanuele Rea April 9, 2021

Thank you, John! It is weird though that no one ever asked this functionality, it would free the inbox a lot. If I can suggest it anywhere happy to do it!

Emanuele

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Matheus Motta dos Santos October 27, 2023

I need this solution too.

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