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Goal: reduce the amount of email notification each assignee receives.
Using: Custom automation rules in a software project
What I have tried to do:
- I created an automation rule that processes in bulk on a daily schedule issues that are in status 'Open', by checking the related checkbox in a Scheduled Trigger.
- Customized the email body to provide the list of issue, and set 'Assignee' as the receiver.
Problem: all team members receive one email with all the issues in the Project.
Desired result: I would want each assignee to receive only the issues assigned to him/her in the list.
Any idea how could I achieve the desired result? Many thanks in advance.
I don't think there is an easy way to do this. You would need to create the rule for each member of your team, hardcoding the user in to the scheduled bulk action (assignee in abcd).