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Bulk edit problem

Hello all,

I need your help with an issue I'm facing in Jira.
A user tries to perform the transition from In Progress to Resolved (No Fix Delivered) using the Bulk change option.

bulk edit.png

According to project's workflow when if the resolution = Duplicate we have to set the 'Linked Issues' field to Duplicates and type the correlated issue key in the 'Issue' field.

duplicate.png

The error is the result of a scripted validator we use.
I would like to ask if there is an option to enable "Linked issues" field in bulk change operation or if there is any workaround for this.

Jira v. 7.9.2.

Thank you!

1 answer

1 accepted

0 votes
Answer accepted
Ismael Jimoh Community Leader Nov 18, 2019

Hi @Iro Karavasili 

Unfortunately, You cannot edit the bulk change screen to my knowledge.

 I’ll suggest first bulk edit and create the duplicate link first. And only then bulk transition and close the issues.

Cheers.

Hello @Ismael Jimoh ,

Thank you for the reply.
I've created an other question here.

We have added a script validator using (ScriptRunner).
When we make the transition manually, everything works fine.
When we try the same transition using the bulk change tool we get the error (that should be appeared only for Duplicate issues) for all the resolutions.
I've updated the script from:
def firstComparisonResult = issue.resolutionObject.name== "Duplicate"

to:

def firstComparisonResult = issue.resolution?.name == "Duplicate"

but we still receive the same error during the bulk edit operation.

Do you have any idea why this is happening?

Thank you,
Iro

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