Bulk delete users

When I imported a redmine project into jira, all the the redmine project users were unexpectedly created in our jira instance. I now need to delete 100+ users. Can I mass delete these new users somehow?



5 answers

1 accepted

0 votes
Anna Cardino Atlassian Team May 21, 2014

Hi Yen,

It would be safer to use JIRA Command Line Interface removeUser action. UserunFromSql to do it in bulk. Doing database actions directly is error prone and you need to understand all the application's database structure. The dangers of doing direct database actions have been commented on numerously on this site.

Hope it helps.


Thanks Monique - I did see this answer but I was hoping there was an option within the ondemand instance where I can just check box names and delete them.

0 votes

Another possible alternative to delete users programatically is writing a script and using the JIRA REST API:

The feature request raised for bulk user delete operations in JIRA is https://jira.atlassian.com/browse/JRA-8047, and you may vote on it to increase its visibility with our developers.


I know I'm a little late but you could also explore using Jelly scripts.



And deleted :)

Write a little js code as follows and run it in Chrome after logging into the Admin console.  

var baseURL = "https://mycompany.atlassian.net//admin/rest/um/1/user?username=";

function deleteUser(userId) {
var xhttp = new XMLHttpRequest();
xhttp.open("DELETE", baseURL+userId, true);

function bulkDelete() {
var usersToDelete = ["user1", "user2", "user3"];
for (var i=0; i< usersToDelete.length; i++) {


I wrote a little bash script which accepts a file with a list of usernames, then runs curl to call the API to delete each user.


$ cat foo
$ ./jiracmd-user-delete foo
Jira Base URL:https://jira.uwo.ca
ninja: {"errorMessages":["Cannot delete user 'ninja' because 12 issues were reported by this person.","Cannot delete user 'ninja' because they have made 11 comments."],"errors":{}}

If the delete was successful, you'll see a line reading "username:"

If the delete failed, you'll see "username: {json containing error message}"



# Give these values to skip prompts



if [ $# -ne 1 ]; then
echo "Usage: $0 infile"
exit 1

if [ ! -r $infile ]; then
echo "Can't read file: $infile"
exit 1

if [ -z $jira ]; then
echo -n "Jira Base URL:"
read jira

if [ -z $adminuser ]; then
echo -n "Username:"
read adminuser

echo -n "Password:"
read -s adminpass


while read u; do
echo -n "$u: "
curl --insecure --silent --show-error -u $adminuser:$adminpass -X $cmd -H "Content-Type: application/json" "$jira$api?username=$u"
done < $infile


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