Bugzilla import destroys text formatting

[Thomas Kindler]

Hi!

I just installed Jira 7.12.1 and Bugzilla 5.0.4 in a virtual machine to try out the Bugzilla -> Jira importer.

The import worked, but Jira

•   Didn't keep Bugzilla's fixed font
•   Replaced plain text with text formatting and emoticons

How can I do an import and preserve the fixed-width font of Bugzilla text fields?

[Dave Theodore -Coyote Creek Consulting-]

Simple answer is "you don't." JIM (Jira Importer Plugin) doesn't have the smarts to do it.  We have encountered this a couple times and the least sucky workaround is to write a Jira API script to encapsulate the text in {noformat} You would need to do this in all text fields. It takes a long time if you have a large number of issues. You could probably do this with the Jira CLI if you have that, and it should be easier.