Bug in JIRA Local Help Issue Type Description?

I am having a problem when updating the description of an issue type.
Below is what I have tried:
  1. In http://<JIRA>/secure/admin/ViewIssueTypes.jspa
    1. Edit "Bug" description; e.g. set it to "xxx"
    2. The description on "ViewIssueTypes" is updated to "xxx"
  2. But in the local help, http://<JIRA>/secure/ShowConstantsHelp.jspa?decorator=popup#IssueTypes
    1. The description does not show "xxx", instead it shows the default? description "A problem which impairs or prevents the functions of the product."

It seems this behavior only happens in native JIRA issue types, e.g. if I edit a non native JIRA issue type, the description displays correctly.

Is this a bug or I am doing something wrong? Thanks.

3 answers

1 accepted

Accepted Answer
0 votes

OK, I can confirm that this went away after a version upgrade.

For the record, our upgrade was from 6.2.6 to 6.3.10.

THX, my company is currently using 6.2.6 as well.

Hey Tim, I replied to your comment on JIRA documentation but I'll paste it here as well as I haven't seen any other reference to this issue anywhere.

I just noticed the same thing on my production instance today. The description for the issue type Story on my instance is blank on the help page and the view page in the admin section of the projects even though there is a text for it. Updating the text makes no difference.

Interestingly enough, a test instance with the same data is not having this issue although we did upgrade to 6.3.10 there the other day. Looks like some kind of strange glitch/bug here, I will report back in a couple of days after we upgrade our production instance if it went away.

Thank you for the reply. It is good to know that other versions work.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 25, 2018 in Jira

Atlassian Research Workshop opportunity on Sep. 28th in Austin, TX

We're looking for participants for a workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sha...

445 views 7 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you