It seems this behavior only happens in native JIRA issue types, e.g. if I edit a non native JIRA issue type, the description displays correctly.
Hey Tim, I replied to your comment on JIRA documentation but I'll paste it here as well as I haven't seen any other reference to this issue anywhere.
I just noticed the same thing on my production instance today. The description for the issue type Story on my instance is blank on the help page and the view page in the admin section of the projects even though there is a text for it. Updating the text makes no difference.
Interestingly enough, a test instance with the same data is not having this issue although we did upgrade to 6.3.10 there the other day. Looks like some kind of strange glitch/bug here, I will report back in a couple of days after we upgrade our production instance if it went away.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot