Board system bug

[Berkay Mumcu]

Hello,

My friend encounters an error message when accessing the board from their Jira account. The problem has not been resolved for a long time. How can we fix this? Could you please assist?

I insert the ss. Thank you in advance

[Walter Buggenhout]

Hi @Berkay Mumcu and welcome to the Community!

If you are indeed on a paid plan, raise a ticket directly with Atlassian support through https://support.atlassian.com/contact. The Community here mainly consists of users like yourself and we can't access your site to diagnose.

Hope this helps!