Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Board left panel crippled if board contains issues from multipe projects, access from Boards menu Edited

My setup is (Jira v8.13.6):

I have a (Scrum) board taking issues from two different projects, in which I'm both admin.

If I go to the board via Projects, the left panels show OK (left picture below). However, if I go to the board using the Boards dropdown menu, the left panel gets crippled (right picture below). Any idea what to do to get a proper left panel when having issues from two different projects?


3 answers

Update: If I go to the board using a URL that presents the left panel OK, then to Boards > Configure, and then Back to board, the left panel is broken. 

Update: I get the same problem for other users' boards, whereas they see it ok. Some cache issue?

Hi @Anders Wilson 

I've never experienced this specific problem but since you mention that other users see the boards ok, then I would suspect your machine (probably the browser cache) to be the culprit. Try flushing your browser cache and/or using an entirely "new" browser.


Thx, good point. I tried in different browsers, different machines, different profiles and also using incognito mode, so I would think its not in the browser in this case...

Oh, so it sounds like it might be your user then, since other users can see the board fine yet you cannot on different computer. Not sure how you would "reset" that. Maybe in your user profile, there is "Remember My Login:" Click on the "Clear All Tokens"?


I looked for clearing tokens but have no such option. Looking at the URL in the board, its actually missing/not containing the project key, so "project related" items disappear in the left panel. I guess it's by design, but to me not ideal. So problem probably solved, it's by design not fitting my expected behavior:

Works as I expect: 

Board shortcut leads to, and does not give my expected result:

Big thanks for helping.

This is correct and expected functionality.  When you look at the board from the Projects view, you see project specific items on the left hand panel, such as Components, Releases etc.  You could view the board from either of the two projects, and it will show you each separate project view but the same board.  When you view the board directly, you cannot see the project specific items, as you are not in a project....

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you