Blocked or Closed issue not visible in my Backlog

Once an issue is changed in status Blocked or Closed it just disappear and I am not able to see it in the backlog anymore. Other team members are. Do you know how I can fix that?

1 answer

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1 vote
Ignacio Pulgar Community Champion Dec 18, 2017

What's the board's filter? Do you have any active quick filters applied to the board?

I have quick filters "only my issues" and "recently updated" but none of them are thicked

What is the board filter?  (Board -> General config, should tell you what it says)

it says Filter for BA board

Ignacio Pulgar Community Champion Dec 18, 2017

A few lines below that you should find the "Filter Query", which is what we need.

project = TA ORDER BY Rank ASC

Ignacio Pulgar Community Champion Dec 18, 2017

The backlog won't show issues which are in statuses that are either:

  • not mapped to any columns
  • or mapped to the most-right column

thank you. Do you know how I can change this in order to be able to see issues in "blocked" status?

Ignacio Pulgar Community Champion Dec 19, 2017

Go to Board > Configure > Columns and map the Blocked status to a column (other than the most right column) by drag & dropping it.

In case of doubt, you may post here a screenshot of your board's Columns configuration settings so that we can help you further.

Regards

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