Block closing of issue if sub-tasks are opened

Assuming I have JIRA software server and I have issues with sub-tasks (or sub-issues)  . Now I want to block users of closing parent issue if not all sub-tasks are closed yet - how to do so?

Should I write a script? Do I have to purchase some plugin? which one?

Thank you

2 answers

This widget could not be displayed.
Tayyab Bashir Community Champion Oct 28, 2017

Hi,

You can do that with default JIRA functions as well.
You would need to add a workflow condition at the desired workflow step/transition.
The condition you are looking for is "Sub-Task Blocking Condition".
You would need to chose the statuses that sub-tasks must be in to allow parent issue to go through the transition. 

Now, what this would do is hide the status all together from the screen. 
So let's say you add the condition on "In Progress" to "Closed', it won't show the closed status all together.

If you want to keep showing the closed status, then you'd need to add a workflow validator. And you would need some third party add-on like "ScriptRunner" for such validators.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Aug 06, 2018 in Jira Service Desk

A is for Activate: Share your top Jira Service Desk onboarding tips for new users!

Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :).  In the spirit of this month's  august-challenge, we're sourcing stories of Jira Service Desk activation fro...

551 views 25 15
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you