I have created a team with myself as a member in Big Picture. I see the tasks assigned to me in the "Resources" view, but when I try to add the team I get the error message below. Any ideas?
Hello @Martin Härri
The most probable reason for the warning displayed is a change in the Team field configuration. I need more information to diagnose your problem properly and introduce a solution.
Please contact the SoftwarePlant Support Team email@example.com referring to SUPPORT-340364 in the title of your request.
We will investigate your case individually.
Thank you, @Martin Härri
Let me add a short summary for other users. The base on proper Team field synchronization between Jira and BigPicture/BigGantt is a mapping. You can set it up in Jira Administration >> Manage Apps >> BIgPicture Technical Configuration >> Modules >> Resources.
Teams by default are mapped to Labels type of field; however, you can change the mapping to a dedicated custom field (Select List - single select).
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