I've used JIRA for years now, but for the first time I have to manage projects which are multi-platform (mainly Mobile - i.e. Android, iOS, Server, etc). I'm finding out with OnDemand we cannot assign a default assignee based on Platform (which was a custom built field). Instead it looks as if we have to use Components. The issue is using Components to define platform really circumvents the differenciating nature between platform and component (i.e. the Android platform bug can be a part of the UI component). However, I see no other way than to create numerous components with a breakdown such as:
Client - Android - User Interface
Client - iOS - Authentication
Server - Authentication
etc, etc. While this should work just fine, I first wanted to determine if anyone had a better approach to achieving this level of managing such projects with the OnDemand system.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hi Community! My name is Amir and I’m on the Jira Service Desk product marketing team at Atlassian. Our team would love to understand how you’re leveraging our ecosystem for Jira Service Desk. Wha...
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