I want to filter certain issues out of a project data set because we are not going to do them and we want to close out the project (burn down). We do not want to create a status for them. We identify the project with a value in the component field. What field should I use to assign the value "not doing".
We use the "resolution" field for this. We have "Won't do" alongside 'Resolved' and a few others so we have the ability to report on why issues are closed.
Thank you!
Does an issue have to be in "done" status before you can assign a resolution value? If so, how do you keep those "not doing" issues out of your burndown metrics?
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You will need to update the estimation statistic on any "not doing" ticket to zero so they do not affect the burn down calculations.
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