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Back to Previous status in the workflow?

Hi Team,

I have created a workflow with some status

ex: if the status "open" to  "Inprogress"  it should back to previos status

i mean it should come back from " Inprogress" to Open

How can i achieve it.

Please suggest on this.

 

Thanks in Advance 

Sindhu

 

 

 

4 answers

I Have the same problem and I'm not sure how to solve it.

Do I have to configure a custon field with previous status or can I get this value somewhere else?

Hi Stephen Deutsch ,

Thannks for your suggestion.

 

At last i got solution for it by using "workflow tool box" boolean condition 

with help of " previous status" i have achieved it

 

 

Thanks,

Sindhu

Hello Sindhu,

how exactly did you implement it? I mean, where did you configure the boolean condition?

I am having a status "Waiting for customer" and that is available everywhere (global). Now I want, that I always go back to the same status from where I came from.

I don't want to build every transition separately. And you write, you have found a sollution for it by WTB boolean condition "previous status". 

So I am curious to know, how exactly and where did you then implement this condition? Did you have to make one transition somewhere from the global status or how?

Thanks in advance,

Erja

0 votes

Hi Sindhu,

JIRA workflows are set up as a directed graph, which means they will only follow the way that the arrow is pointing if you look at the workflow in the "Diagram" mode. If you want to be able to go back from "In Progress" to "Open", you'll need to add a new transition from "In Progress" back to "Open". 

Alternatively, if you want any status to be able to transition back to "Open", just add a new transition and choose "any status" from the "from status" dropdown.

Thanks for your information .

Let me explain my requirement properly

Open -> Inprogress

Backlog->Inprogress

Analysis->Inprogress

--

---- 

--- > Inprogress

 

Now from "Inprogess" to back to previous status.

how can we know it comes from which status to -> Inprogress

ex: if the status "Backlog" to "Inprogress"  and back to "backlog"

and Analysis->Inprogress and back to "Analysis"

Please kindly let us know is there any way to achieve it.

 

 

 

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