You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
I have created a workflow with some status
ex: if the status "open" to "Inprogress" it should back to previos status
i mean it should come back from " Inprogress" to Open
How can i achieve it.
Please suggest on this.
Thanks in Advance
Create a field called "Last Status", then create a post-function in the transition "Awaiting Customer" for example and use the option "Copy Value From Other Field" in Source Field = Status and Destination Field = "Last Status". Then create an automation similar to the one in the photo below.
how exactly did you implement it? I mean, where did you configure the boolean condition?
I am having a status "Waiting for customer" and that is available everywhere (global). Now I want, that I always go back to the same status from where I came from.
I don't want to build every transition separately. And you write, you have found a sollution for it by WTB boolean condition "previous status".
So I am curious to know, how exactly and where did you then implement this condition? Did you have to make one transition somewhere from the global status or how?
Thanks in advance,
JIRA workflows are set up as a directed graph, which means they will only follow the way that the arrow is pointing if you look at the workflow in the "Diagram" mode. If you want to be able to go back from "In Progress" to "Open", you'll need to add a new transition from "In Progress" back to "Open".
Alternatively, if you want any status to be able to transition back to "Open", just add a new transition and choose "any status" from the "from status" dropdown.
Thanks for your information .
Let me explain my requirement properly
Open -> Inprogress
--- > Inprogress
Now from "Inprogess" to back to previous status.
how can we know it comes from which status to -> Inprogress
ex: if the status "Backlog" to "Inprogress" and back to "backlog"
and Analysis->Inprogress and back to "Analysis"
Please kindly let us know is there any way to achieve it.