Today, we are getting the error "Add-on Agile StoryMap is not responding" both when we try to access it within a JIRA project as well as the plugin configuration site.
For troubleshooting purposes, I tried to disable/enable the plugin. It did not correct the issue.
did you install the add on update?
admin=> add ons => manage add ons => Agile User Story Map => update
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I don't have an option to update. The reported version of the plugin is 4.1.9-AC. Is that the expected version?
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I just want to confirm; in order to uninstall I have to also unsubscribe. When I unsubscribe will I lose any data? Will I be able to subscribe again without having to re-pay?
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no data get lost and no re-payment is necessary.
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