I noticed all sub-tasks are being created with Parent info (Fix Version/s). In my workflows configuration the Fix version is a mandatory field (bug-workflow), except for sub-tasks (sub-tasks-workflow).
I have checked the options of the create transition on the workflow assigned to Sub-task issue types and there are no options to include parent info, in fact, I have added a Post Function on the Create transition to clean the field of Fix Version/s when the sub-task is created, but it didn't work.
Do you have any ideas why this is happening?
As mentioned in my comment on your question, if you build your workflows from scratch, this should definitely not be happening as you wouldn't have any additional function or property making certain fields be carried over (yes, based on my own program's system, but I'm 99% confident in this assertion).
Even though you said that you have checked your sub-tasks-workflow Create transition for unnecessary functions, please verify through the resolution in this link that you do not have a create transition "Set field from parent" post-function for Fix Version. https://confluence.atlassian.com/jirakb/how-to-automatically-map-fields-of-a-parent-ticket-to-a-new-sub-task-in-jira-cloud-779160741.html
In fact, what are your sub-task-workflow's post functions for Create? My built-from-scratch workflows for example came default only with the following create post-functions:
For any workflow I have, I believe these are the only 3 post-functions set.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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