The automatically sign-on happens probably because you are already logged with your work account (google) in your browser. Just like Youtube, Facebook, and other applications, Atlassian is integrated with Google Accounts by SAML and automatically use your first logged google account.
That being said, you can use the following options to avoid the Single Sign-on:
- Use a different browser to log in on Atlassian Community
- Logout of your Google Accounts and clear your browser cache
- Try to clear your browser cache and login in your Personal JIRA account. Then, log in the community using the same account. Finally, login to your work account in Google, keep both accounts logged in your browser.
Please, let me know if this information helps.
Thanks @Petter Gonçalves that's the reason. I was not aware of my work Google Account and that it is integrated with Jira Atlassian. I found a simpler solution using the same browser that works. For example under Chrome, click on the user icon in the top right of the browser, then select the action: "Open Guest Windows", then log into Altassian Community with my personal Jira account in the new opened Guest Chrome Window.
Welcome to Atlassian Community!
The error you are facing seems to be related to JIRA permissions, which is a different problem from the one mentioned above.
I recommend you to contact your site-administrator and ask him to check the following:
1 - Check if your user is configured with the correct product access under user management
2 - Check if you have the correct project permissions, depending on which project you should be able to access
Let me know how it goes.
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