Avoid a transition if child issues still open

[Cristóbal González]

Hi!

I created an Automation to avoid closing an epic when not all child stories are also closed but it doesn't work.

Also I tried doing it through a transition and also didn't work.

This is my workflow:

This is what I've done in the transition:

Besides my intention to avoid the transition to DONE, is to pop up a message letting know why the transition is not possible or avoided.

Please your help to solve this.

Thanks a lot in advance

[Mathew Lederman · Accepted solution]

@Cristóbal González I believe your workflow condition is backwards. All sub-tasks should be in a Done status to allow the parent to transition.

[Cristóbal González]

Thanks @Mathew Lederman

I made this change:

But still not working

[Prosper Agwegiokhe]

Hi @Cristóbal González,

My name is Prosper, and I’m a support engineer at Appfire. I’m here to help.

If you’re open to a plugin suggestion, I recommend trying our app, JIRA Misc Workflow Extensions for JIRA Cloud.

Here’s what I did to address your scenario:

1. I modified the workflow and added a validator to the transition to "Done."
   
2. The validator checks the issue before transitioning:
   
   
   • It validates the linked issue type "is Parent of."
   • Uses the condition "All issues must be in the selected statuses."
   • You can limit this to specific issues or, as in my case, apply it to "Any" issue.
   • Select the desired status(es) that the child issues must be in.
   • Specify an error message to display if the criteria aren’t met.

This ensures the issue transitions only if all validation requirements are fulfilled.

For more details, please refer to our documentation or feel free to open a support ticket if you have any questions or need further assistance.

We’d be happy to help!

Best regards,
Prosper