Our management team needs to know inside the Average Age Chart of JIRA Dashboard that the In Day means the calendar day or business day?
As the following link doesn't specify:
The report you are viewing is for calendar days. If you would like to generate reports using business days, I recommend taking a look at the Control Flow Diagram available on your Kanban or Scrum Board.
You can configure working days at the board level. Docs at https://confluence.atlassian.com/agile/jira-agile-user-s-guide/configuring-a-board/configuring-working-days
You can then view the average times using CFD. Docs at https://confluence.atlassian.com/agile/jira-agile-user-s-guide/using-a-board/using-reports/viewing-the-cumulative-flow-diagram
Hope that helps.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot