Hi,
I would like to add an automation which get triggered when a linked issue is updated.
For example:
Ticket number 1 is related to ticket number 2. A colleague comments on ticket number 2. When this happens, the status of ticket number 1 should be changed.
Is this possible?
Hi Janneke,
It's possible to achieve this using an add-on like Automation for Jira. Currently, the built-in automation in Jira Service Desk does not provide the triggers to copy a comment.
There is a free version that you can use and check if it helps.
You can use the options below:
Hope this helps!
Regards,
Angélica
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