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Hello, Jira experts,
Have a need to automate the following - when CustomField1 (Date format) is changed in one project, CustomField2 (Date/Time format) in another project needs to be updated as well.
I'd greatly appreciate a solution. Please let me know if you have any questions.
Hello @Gregory Kremer
First, you'll have to create a multiple project scoped rule. Those can be created only through the Global Automations screen available to Jira Admins under the System settings.
You'll need to name both projects in the scope of the rule.
How do you know which destination issue needs to be changed? Is that issue linked to the first one? If so, it it always the only linked issue, or linked using a unique link type?
Then the structure of the rule starts like this:
TRIGGER: Field value changed
CONDITION: Issue Fields Condition
The next step depends on how you note in the Project1 issue which issue needs to be changed.
For a question like this, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected. Those will provide context for the community to offer ideas. Thanks!
Until we see those...
You could do what you ask with a global (or multiple-project) scope rule, branching to the issue in the other project, and then using the date-time functions to convert the date field to a date/time field. That last step may be relevant to control the time part of the field, if needed.