Automation to copy Date field to Date/time field

[Gregory Kremer]

Hello, Jira experts,

Have a need to automate the following - when CustomField1 (Date format) is changed in one project, CustomField2 (Date/Time format) in another project needs to be updated as well.

I'd greatly appreciate a solution. Please let me know if you have any questions.

[Trudy Claspill · Accepted solution]

Hello @Gregory Kremer 

First, you'll have to create a multiple project scoped rule. Those can be created only through the Global Automations screen available to Jira Admins under the System settings.

You'll need to name both projects in the scope of the rule.

How do you know which destination issue needs to be changed? Is that issue linked to the first one? If so, it it always the only linked issue, or linked using a unique link type?

Then the structure of the rule starts like this:

TRIGGER: Field value changed
  Field: CustomField1
CONDITION: Issue Fields Condition
  Field: Project
  Condition: equals
  Value: Project1

 The next step depends on how you note in the Project1 issue which issue needs to be changed.

[Gregory Kremer]

@Trudy Claspill Hi Trudy. It is nice "talking" to you again. While double-checking my rule again, I have found my problem. Have a great rest of the day.

[Bill Sheboy]

Hi @Gregory Kremer 

For a question like this, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected.  Those will provide context for the community to offer ideas.  Thanks!

Until we see those...

You could do what you ask with a global (or multiple-project) scope rule, branching to the issue in the other project, and then using the date-time functions to convert the date field to a date/time field.  That last step may be relevant to control the time part of the field, if needed.

Kind regards,
Bill