Automation to add label based on parent label

[anne.gerten]

Hi,

I am looking for this automation:

When creating a new issue, if the parent has label1, then the new issue should also get label1. How can that be setup?

Thank you!

[Bill Sheboy · Accepted solution]

Hi @anne.gerten 

What have you tried thus far to solve this need?

If you have a rule that is not working, please post images of the rule and audit log details, and explain what does not work as expected.

If you have not started a rule, I encourage you to try to do so.  Successfully using rules requires learning and experimentation.  To get you started on creating your rule, please refer to these documentation and example sources:

• https://www.atlassian.com/software/jira/guides/automation/overview#what-is-automation
• https://www.atlassian.com/software/jira/automation-template-library#/rule-list?systemLabelId=all&page=1&pageSize=20&sortKey=name&sortOrder=ASC
• https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/

To help with your scenario, you describe wanting to test the parent field of an issue when it is created.  What do you want to do if that parent is added later or changed, or if the label is changed manually?  Those might require additional rules to help.

For your first case, this template of a rule may help:

• trigger: issue created
• action: re-fetch issue (I recommend always adding this after the Issue Created trigger to prevent timing / racetrack problems.)
• smart values condition: check if the parent label is present
  • first value: {{issue.parent.labels}}
  • condition: contains
  • second value: label1
• action: edit issue
  • select the labels field from the dropdown, and at the right under ... select ADDREMOVE
  • then add label1 in the Values to add field

Kind regards,
Bill

[Sundram Trivedi]

Hi Bill Sheboy,

I’ve created a separate rule for handling this, and it’s working fine. However, my main requirement is that no labels should be removed from the child issue when the parent is changed or when the labels on the parent issue are updated. I want the child to keep all its existing labels, even if some labels are removed from the parent.

Can you help me in this.

thanks

[Bill Sheboy]

Hi @Sundram Trivedi 

As this is a very old thread, please create a new question using the "Ask a question" link at the top of the page.

Until we see your new question...If you read the other posts in this thread you will note using the ... ADDREMOVE option at the right side of the field.  As you want to add the parent's label values, those would need to be added with either the trigger issues smart value or using the Lookup Issues action to get them first.  I recommend experimenting to confirm which is needed.

Kind regards,
Bill

[Jovin]

Hey @anne.gerten 

Automations are absolutely the right choice for this! Let's go through building this automation for you.

1. TRIGGER: Issue created
2. THEN: Add an action: Edit issue
   1. For the fields choose "labels"
   2. Next to the text field click on the ... then choose Copy
   3. Click on the Copy labels from Current issue and change Current Issue to Parent

Here is a screenshot too:

[anne.gerten]

This worked for me. Thanks everybody.