Hi,
I have a custom field Time Frame that has several values (Today, Tomorrow, Next Week).
I would like to add a JIRA comment when conditions are met where the Time Frame value is part of the comment.
How do I refer to it?
All my attempts failed.
Thanks
Hi @Dd
There are at least two ways to check the content of a field to perform the behavior you ask:
Use text and conditional functions to extract / test the value, and then add your field. Please look here to learn about those: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-text-fields/ and https://support.atlassian.com/cloud-automation/docs/jira-smart-values-conditional-logic/
Use rule if / else conditions to check the value, with your two processing paths. Please look here to learn about those: https://support.atlassian.com/cloud-automation/docs/jira-automation-conditions/
Kind regards,
Bill
What I'm looking for is what to write when referring to a custom field with a space in the name, in my case 'Time Frame".
For example, if I want to print out the summary of a ticket I use: {{issue.fields.summary}}
What do I use for the filed Time Frame?
I tried both {{issue.fields."Time Frame"}} and {{issue.fields.Time Frame}}
Neither worked
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Thanks for clarifying!
Smart values are name, spacing, and case-sensitive. And, they often are not exactly the same as the displayed name on the page for the field. When the incorrect smart value is used in a rule, if often fails with no error and instead just returns null.
To learn the correct smart value for a field, please use the how-to article linked below. Essentially you identify an example issue with your field, call a REST API function with a browser tab, and search for your field on the page with Control-F. This will also show the custom field id for it, as that works in some cases where the smart value, name does not.
https://support.atlassian.com/cloud-automation/docs/find-the-smart-value-for-a-field/
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