Automation rule enabled but not working

[Shreya Jadhav]

Hello!

I have a pretty simple rule, to pre-populate the description of a jira ticket if the issue type is a 'task'. It seems that the rule is not working event though it is enabled.

I've tried removing the condition, it still does not work unfortunately 

Rule without condition:

Rule with condition: 

What I want the issue to be pre-populated with:

When I try to create an issue: (description field is blank)

The rule is enabled for the project I want

Any help would be great, thank you!

[Bill Sheboy · Accepted solution]

Hi @Shreya Jadhav -- Welcome to the Atlassian Community!

Jira Automation rules trigger after some event has happened, not before.  Your rule would run after the issue is created...and so replace the field value.

You seem to want template text in the Description field as a default.  Please investigate other options to add template text.

Kind regards,
Bill