Automation of merged pull request in a parent task to update a sub task

[eric caprio]

In a company based software project, the flow is a story is created. When it is moved to Code Review status, a sub-task Code Review is created. The below is an attempt at automating the transition to Done for the sub-task Code Review when a PR is merged in the parent task. This is to ensure tasks are up to date as developers may not go into JIRA to close the sub task after merging the PR.

I am getting an error back... it does look like the sub-task QA INV-760 did get closed. Not sure if the error is in relation to the previous code review task which was already closed. The flow when failed QA, will complete the sub-task QA - moves parent back to in progress - which creates another sub-task code review when parent task has the new or adjusted PR

Any insight would be great!

[Lígia Zanchet]

Hello eric

Here’s a more polished and business-friendly version:

Welcome to our community! We’re delighted to have you here.

Regarding the error message you're encountering, here are two quick steps to help you troubleshoot:

First, verify if there's a transition between the current status of subtask 693 and the "Done" status. An easy way to check is by opening subtask 693 and attempting to manually move it to "Done." If no transitions are available, you may need to create one—either a general transition to "Done" or a specific one from the current status to "Done."

If the transition exists and you can see it in step 1, the next step is to check if there are any validators or conditions preventing the rule actor (Automation for Jira) from executing that transition.

For more information on workflow transitions, you can refer to this link

Hope that helps