there is something i'm missing here; it looks (to me) that i'm doing the right thing but i don't get what's expected;
Use case: when a sub-task OR User Story OR Epic label is updated I want every issue updated:
Pretty basic stuff i guess but i'm not getting it. Check this
This is not as basic as it might seem! The first thing I will check though - is this a Next-Gen project? Currently, we do not support issue hierarchy in Next-Gen projects as they use a slightly different system. We are waiting on Jira to provide us with an API to use this new system.
If this a normal project I think the issue may be the levels of hierarchy. The normal usage is Epic -> Stories -> Subtasks. (Technically you can have subtasks directly on Epics but I don't see that used very often) Our default branching only looks one level deep. So you can't directly ask for the subtasks inside an epic. Or, the epic for a subtask. To work around this you can use the JQL branching instead:
Hope that makes sense.
Brydie [Automation for Jira]
and thanks for your support; first of all the project is a classic one not a Next-Gen one; I'm not an ace at coding so I just did what you suggested but in the Audit Log I get the "SOME ERRORS / NO ACTIONS PERFORMED" alerts as follows;
that happens whenever I try to edit sub-tasks or User Stories labels
am I doing something wrong?
It looks like the smart values are not substituting correctly. Unfortunately, I can't tell from your screenshot why that might be. Would it be possible for you to raise a support request with us (include your instance URL) and I can dig into what might be going on?
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