I have a rule using the plugin that:
- identifies an issue based on Customer Request Type;
- clones specified issue into a different project;
- deletes the original issue.
The rule works fine, but every time it is triggered I get multiple error emails for other, non-related rules.
Most of the errors are for rules that send notifications if a specified field is changed (ie Priority changed to Escalated from Normal). Like below:
I have full permission to this project.
Any idea how I can prevent these errors from occurring?
My first guess would be that the successful rule is triggering other rules. I would suggest closely examining the rule that is throwing the error to see if you can understand why it is a triggering. It may be that you simply need to add some new conditions to those rules that are throwing the error so that the rule exits.
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