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Automation for Jira throwing errors when Issue Deleted Edited

I have a rule using the plugin that:

- identifies an issue based on Customer Request Type;

- clones specified issue into a different project;

- deletes the original issue. 

The rule works fine, but every time it is triggered I get multiple error emails for other, non-related rules. 

Most of the errors are for rules that send notifications if a specified field is changed (ie Priority changed to Escalated from Normal). Like below: 


I have full permission to this project.

Any idea how I can prevent these errors from occurring? 

2 answers

1 accepted

1 vote
Answer accepted
Jack Community Leader May 21, 2021

My first guess would be that the successful rule is triggering other rules. I would suggest closely examining the rule that is throwing the error to see if you can understand why it is a triggering. It may be that you simply need to add some new conditions to those rules that are throwing the error so that the rule exits. 

Jack, thanks. I found this drop down in the Issue Created trigger : 

Execute this rule immediately when the rule is triggered, instead of in the background

Enabling this stopped the error emails. 

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