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Automation for Jira: Transition to previous state Edited

Sebastian Petruschat Jul 05, 2018

Hello

I in our workflow we have the status "Wait". When we transition to the status we set a "Wait until" date.
Once that date's been reached the automation rule executes and notifies the assignee via e-mail about the waiting period being over.

The "Wait" status can be reached from various other statuses but can always only go back to the previous one and itself.

Now we want the issue to automatically transition back to the status it came from,
(Like, if it comes from "Planning" it can only go back there.)


I already tried it with smart values from the Advanced fields documentation but that didn't work.

Specifically I tried using the value below. But it always gives me an error in the audit log that the transition needs a numerical status id.

{{#changelog.status}}{{from}}{{/}}

Is there any other way to solve this?

 

Thanks in advance.

3 answers

2 accepted

1 vote
Answer accepted
Christopher Jaksch Jul 05, 2018

Hi @Sebastian Petruschat,

as a workaround you could define a new custom field "previous status" where you enter the "string" of previous status automatically via post function.

You could use this information for your automatic rule to go back from "wait" to the previous status.

Hope that helps

Best wishes
Chris
STAGIL

1 vote
Answer accepted
Andreas Knecht Community Leader Jul 05, 2018

Hi Sebastian,

Yes we don't really support this very well yet (see https://codebarrel.atlassian.net/browse/AUT-47).

For now the best option would be to record the previous status id in a custom field as @Christopher Jaksch mentioned.

You could use a rule like this:

  • Trigger: Field value changed with status
  • Edit issue and set the 'Previous status' field to  {{fieldChange.from}}

Then you could transition to {{issue.Previous status}} using the 'Transition action'.

We'll hopefully make this easier in future, but we've got quite a few higher priority items in our backlog currently.

Cheers,
Andreas

Sebastian Petruschat Jul 06, 2018

@Christopher Jaksch/ @Andreas Knecht

Thanks you two.

That solution worked. :)

Derek Mart Nov 15, 2018

How was this accomplished?  I'm not sure what "transition action" means. Where do I place "{{issue.Previous status}}"?

Derek Mart Nov 15, 2018 • edited

I'm using Automation Lite for JIRA.

Derek Mart Nov 15, 2018

Figured it out. Disregard.

0 votes
Mark Markov Community Leader Jul 05, 2018

Hello @Sebastian Petruschat

If documentation is correct, it should work.

I would advise you to raise request to Automation support, because i didnt see many codebarrel guys on community :)

And you can try some workarounds, like create branched rule, that will checks prevous status 

{{#changelog.status}}{{fromString}}{{/}}

and do direct transition based on status.

Sebastian Petruschat Jul 05, 2018

Hello @Mark Markov

I tried that, too. Unfortunately it doesn't work. In the audit log it always says that the issue doesn't match the compare condition...

I'll try the Automation support then.

Thanks.

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