Automation for Jira Software Form

Nur Fatin February 6, 2025

 

Hello,

I have a Jira Software Team Managed project, which is essentially a critical assessment board whereby the users need to create an issue / raise a ticket. It has a series of questions which I have configured. In summary, I have set up automation rules whereby Q1a will auto-populate based on Q1 and Q5 will auto-populate based on Q1a, 2, 3 and 4. The automation works and I have also created a form for this, containing the same fields as the ticket.

Can I apply the same automation rules on the form? So that the auto-population takes place when the users are filling up the form.

I have tested out to fill in the form and submitted it, but Q1a does not auto-populate. It is essentially the same ticket just that it is in a form type instead of issue / ticket type.

Also, I noticed that the labels field were auto-populated when I submitted a form. How do I remove the labels and set the labels to auto-populate to a different label instead?

I appreciate any tips. Thank you in advance.

1 answer

0 votes
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 6, 2025

Hello, Good day. We have conditions available in the form, https://support.atlassian.com/jira-software-cloud/docs/conditionally-show-form-fields/. But I believe automation for your requirement is not available yet. Thanks

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