It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Automation for JIRA removed for Cloud?

Darryl_Lee I'm New Here Friday

Weird I was trying to install Automation for JIRA on a new Cloud instance, and couldn't find it in the UPM.

The public listing here claims that JIRA Cloud is supported, but it no longer shows up in the Hosting Options drop-down:

Is anyone else seeing this?

Thankfully this is a new Staging instance I'm setting up, and in our Prod and Dev instances, Automation for JIRA is still there.

But it's annoying and mildly alarming that I can't install it on a new instance.

2 answers

0 votes
Jack Community Leader Friday

looks like it. Note that this was announced by Atlassian as they are integrating into cloud by default. As an A4J Lite user I received an email on this a couple of weeks back. I would reach out to Atlassian Support and see if it is integrated and they can update your instance. It might not be ready for release just yet and there is a grey-zone period of unavailability.

John_McKiernan Atlassian Team Saturday

Hi @Darryl_Lee ,

thanks for your message. The app has indeed been removed from the Atlassian Marketplace. We will have more information around the automation space really soon. 

Apologies for the inconvenience it is causing but we will have an update for customers soon. 

Sorry I can't be more specific but really appreciate your patience in the meantime. 


Thanks, yes, I was just reading about how Atlassian was changing the billing tiers once they add it into Cloud natively. I'm new to the add-on, so didn't see that notice.

It was a little alarming to see these posts about the changes, as we have way more than 2000 executions/mo:

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira

Keep your team in the loop with Team @mentions in Jira Software!

Hi everyone! My name is Jenny, a Product Manager at Atlassian. After launching Team @mentions in Confluence, we heard a lot of positive feedback from customers that they love how easy it is to @men...

201 views 4 10
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you