Automation Is Posting Duplicate Slack Messages

[Ushadow91]

We've created basic automation that grabs a selection of tickets in a specific status, and posts that list to a slack channel each week. No matter how the slack message is configured, even using the out of the box templates from Atlassian, it's duplicating the slack message. 

Automation Configuration: 

1. When:Scheduled(Uses JQL)

2. Then: Send Slack Message
Here are the tickets that will be released this Tuesday!
{{#lookupIssues}}
* {{key}} {{summary}}
{{/}}

This results in two identical messages being posted in slack. 

"Here are the tickets being released this Tuesday
*issue one 
*issue two 
*issue three"

"Here are the tickets being released this Tuesday
*issue one 
*issue two 
*issue three" 

[Clark Everson]

Hi Jonathan,

Welcome to the community!

Is the automation rule showing anything in the log? Is the rule triggering more than once? If so I would check the JQL

Best,
Clark

[Ushadow91]

Thanks for the feedback! The log just shows that it was successful. It ran once. Posted the slack message. 

Action Details: 
Send Slack Message: Successfully sent slack message. 

[Ushadow91]

Actually, I found a work around. Not sure what could cause this.Use the same JQL query. Instead of using it on the "When Scheduled" step, create a new step for "Lookup" 

1. When:Scheduled(Just sets the time)

2. Then: Lookup Issues(Use the JQL here)

3. Then: Send Slack Message
Here are the tickets that will be released this Tuesday!
{{#lookupIssues}}
* {{key}} {{summary}}
{{/}}

That works fine. 

[Mithila N Bhat]

Hi I tried this and I still get duplicate messages. Any idea what might have gone wrong here?