Hey,
I'm currently stuck on a problem with one of our automtions in Jira. Here is the entry in the audit log:
When I'm looking in the history of the Story, I can see that the Story is in the status "ON STG" since the 26th of Novemeber 2024:
So in my logic there shouldn't be any execusion of the rule, why does it try to move the Story any way?
Here is my config of the automation:
Thank you!
Niklas
Hi,
you're using the parent branch so it seems that the trigger issue is a subtask of the story .
basically your rule is, when an issue is transitioned and it has a parent then make a transition in the parent.
Kind regards,
Dick
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Hello @Niklas Zarnecke
Your requirements still need more details. However, after analyzing your screenshot, there might be some inconsistencies.
Which type of tickets are you targeting? Sub-task, standard task, or epic?
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Before branching into parent, can you try copying the trigger Issue values in smart variable. Then use those values to compare with parent status.
See if this helps resolve your issue.
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