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Automation Condition - compare lastCommentAuthor = Customer (or participants)



Using Automation for Jira


- Trying to set up a rule with a condition of the comment-er is one of the users involved in the issue (anyone except an Agent)



2 answers

1 accepted

0 votes
Answer accepted

Figured it out:


(reporter = "{{}}") OR ("Request participants" in ("{{}}"))


Similar to the other question on: Compare if lastCommentAuthor == Reporter

"Request participants" in ("{{}}"

Shouldn't it be the other way around? 

You can't run it the other way around.  




Gets replaced with



So then you have invalid JQL if you do

"" in ​"Request participants"


Error in the JQL Query: Expecting either 'OR' or 'AND' but got 'Request participants'. (line 1, character 22)

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