Automation Condition - compare lastCommentAuthor = Customer (or participants)

[Mark Murawski]

Hi,

Using Automation for Jira

- Trying to set up a rule with a condition of the comment-er is one of the users involved in the issue (anyone except an Agent)

[Mark Murawski · Accepted solution]

Figured it out:

(reporter = "{{issue.comments.last.author.name}}") OR ("Request participants" in ("{{issue.comments.last.author.name}}"))

Similar to the other question on: Compare if lastCommentAuthor == Reporter

[Radek Dostál]

"Request participants" in ("{{issue.comments.last.author.name}}"

Shouldn't it be the other way around? 

[Mark Murawski]

You can't run it the other way around.  

This

"{{issue.comments.last.author.name}}"

Gets replaced with

"foobar@baz.com"

So then you have invalid JQL if you do

"foobar@baz.com" in ​"Request participants"

Error in the JQL Query: Expecting either 'OR' or 'AND' but got 'Request participants'. (line 1, character 22)