Automating email being sent out when all sub tasks are done?

[kathryn basile]

Trying to set up an automation that will send out an email when all children issues are marked done on a task but it has not been moved to the done column on kanban. I have attached photos to show what I have so far. Is this correct? 

I am completely new to this so any help is greatly appreciated.

[Trudy Claspill · Accepted solution]

Hello @kathryn basile 

Welcome to the Atlassian community.

I would add a Condition after the trigger to check if the trigger issue's Issue Type is Sub-task (or "Subtask" if this is for a Team Managed project). The Branch for Parent would run if the trigger issue is another Issue Type that could have a parent, like a Story with an Epic as its parent, but the Condition in the branch to check the status of Sub-tasks would then fail.

Do you use more than one Status value to indicate an issue is complete, or is "Done" the only Status value you use for that?

What you have so far is correct. You just need to add the step to send the email.

[kathryn basile]

Sorry if I am not being clear. We use a kanban board. Each parent issue has a series of child issues underneath it. With child issue we have in progress or done as the status. Hopefully this helps.

[Trudy Claspill]

Thank you for the additional information.

I would still recommend that you add a condition to check the issue type of the trigger issue:

And then all that remains is to add the Send Email action.

[kathryn basile]

Thank you!

[Trudy Claspill]

You're welcome!

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