Automatically update the choices on a Select List (single choice) Field

[Rees_ Ian]

I have a Jira Custom field of type 'Select List (single choice)'. I frequently receive requests to update the choices available and am passed an excel spreadsheet that contains the new choices for the field.

This is currently a manual effort and I am wondering whether there is a way of automating this using Automation, ScriptRunner etc. so that it can be done with one or two clicks taking the cells in the excel spreadsheet as the choices for that field.

Thanks

[Marc - Devoteam · Accepted solution]

Hi @Rees_ Ian 

No this is a manual action via the GUI or you can use the API.

If you have JSM and Assets, start using assets for this, then you could automate this to create new options via a request and have automation crate a new object in the assets cmdb.

[Rees_ Ian]

Thank Marc.  Automation or ScriptRunner would mean using the API also so I am happy with that.  Do you have any specifics on how to update the choices on a Select List (single choice) Field via the API ?

Regards

[Marc - Devoteam]

Hi @Rees_ Ian 

See the API doc here: https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-custom-field-options/#api-group-issue-custom-field-options 

[Rees_ Ian]

Perfect thanks

[Laurie Sciutti]

Hello @Rees_ Ian ~ out of curiosity...would labels work for this scenario so that you don't have to constantly make updates and users can create their own?

[Rees_ Ian]

Hi Laurie, thanks for your reply.  I understand your suggestion but I regard labels as the wild west of Jira because they are too easy to create they are case sensitive, so a minor mistype can end up with lots of labels being created.  But thank you for offering an alternative suggestion.

Regards