I want to configure an automatic transition when the current date is past a date field (e.g. today is 12/8/17 and the issue's date field is 12/7/17, so transition to next workflow status).
Is this possible? If so, how?
It looks like Script Listeners only checks condition for 'Fast-track transition an issue' when an event occurs, but I'm hoping to transition even if the ticket is inactive.
Thank you in advance!
Hello,
Do I understand correctly that you have the Adaptivist Scriptrunner plugin? If so then use escalation service functionality. Kindly follow the link below to receive more information:
https://scriptrunner.adaptavist.com/5.0.2/jira/escalation-service.html
Howdy,
I think you can also achieve this with 'Automation for Jira' plugin if you happen to have it.
Create a scheduled rule that will transition the issue if it meets this JQL:
'your date field' < startOfDay() and status = 'status this transition goes from'
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Hey @Ron,
Looks like you already have 2 options/answers above.
If you're curious and open to trying another, I'd recommend checking out Power Scripts.
It'll super easy and straightforward to do these auto-transitions with just 3 lines of code:
/*
Call this script on a set schedule.
It will transition issues that are past due.
*/
string [] keys = selectIssues("project = EX AND duedate is not EMPTY AND duedate < startOfDay()");
for(string k in keys) {
autotransition(61, k, true, true, true);
}
Here's a short video guiding you through step-by-step.
Hope this helps!
Johnson
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