Automatically close Parent Issue when ALL Sub-tasks are closed

[cinzia]

Looking for assistance on creating an automation rule that would close parent issue when all sub-tasks are completed.  Thanks in advance.

[Sudarshan · Accepted solution]

Hello @cinzia 

You can try this with the Jira automate 
check this link for more understanding - https://www.atlassian.com/software/jira/automation-template-library/most-popular

Hope this is what you expected, Try this and do reply if its working.

[Sudarshan]

@cinzia you can try this link
https://www.atlassian.com/software/jira/automation-template-library/rules#/rule/140671

[cinzia]

This worked out perfectly.  Thank you so much :-)

[Alexey Paveliev]

Does this work when ALL issue's sub-tasks are done?

[Brent Thayer]

For me i needed to add one more condition: 

The status' in my case didnt match either so just an adjustment on the destination status for the Parent ticket. 

[Vince Bartman]

This was very helpful, @Brent Thayer - Thank you!!

[Dave Collins]

I am looking for the same, a rule when that all the children are in status(category) Done. The rule that was accepted will update the status to Done when just one child is also marked done. 

[Dominic Peters]

I need this too but in my case if i mark one Sub-Task as "Done" the Parent goes to resolved and i dont know why :(. The parent should go to "Resolved" after ALL Sub-Tasks are marked as "Done"...

[Brent Thayer]

I am not sure exactly what is the case for you but i would first start by making sure that you have the correct status' configured for Parent tickets. Make sure that you have a usable transition to that desired destination status as well. May be a good idea to make sure there isnt any other automation or post functions that are causing this behavior as well.  

[Dave Collins]

That has got to be one of the craziest responses I've ever read. 

[Brent Thayer]

I think i misunderstood the ask here. For that i apologize. If you are struggling to limit this transition to only when all subtasks are completed then please all ensure that you have the proper condition on the workflow transition. See screen shot:

[Dominic Peters]

OMG sorry for my stupidness :x that was the finally fact that i forgot... I configured that in my WF, and now it all works fine. Many Thanks!

[Marc Isikoff]

Does this mean that we can use the automation above, and it will not close the parent story if not all the sub-tasks are closed?

[Brent Thayer]

Yes that is correct.